Shipping Policy of MenElites.com
Welcome to MenElites.com (the "Website"). This Shipping Policy outlines our policies and procedures regarding the shipment of products purchased from our Website.
By placing an order on the Website, you agree to the terms of this Shipping Policy. Please read it carefully. If you do not agree with any part of this policy, you should not proceed with your purchase.
1. Shipping Destinations
- We currently ship worldwide
- If your location is not listed, please contact us to discuss alternative arrangements.
2. Shipping Methods and Costs
- Shipping is free of charge for all orders
3. Processing Time
- Orders are processed within 1 business day after payment is received.
- Orders are not shipped or delivered onĀ Sundays or holidays.
4. Delivery Times
- Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or carrier delays.
- The average Delivery time is 7 to 10 days
5. Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email with tracking information.
- You can track your order using the tracking number provided.
6. Shipping Address
- Please ensure that your shipping address is complete and accurate to avoid any delays or misdeliveries.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. International Shipping
- We currently only ship to Australia based customers
8. Damaged or Lost Packages
- If your package arrives damaged, please contact us immediately with photos of the damage so we can file a claim with the carrier and arrange for a replacement or refund.
- If your package is lost, please contact us and we will work with the carrier to locate your package or provide a replacement or refund.
9. Undeliverable Packages
- If a package is returned to us as undeliverable due to an incorrect address, refusal to pay customs fees, or failure to collect the package, we will contact you to arrange for reshipment. Additional shipping fees may apply.
10. Changes to Shipping Policy
- We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page.
- Your continued use of the Website after any such changes constitutes your acceptance of the new Shipping Policy.
11. Contact Us
Our customer service is available from Monday to Friday between 9:00 am to 5:00 pm.Ā The customer service replies within 24/48 hours during working days.
If you have any questions make sure to read ourĀ FAQS.
For more information:
Contact us using the email or phone below
Ā help@menelites.com