Billing Policy

Billing Policy of Menelites.com

Welcome to Menelites.com (the "Website"). This Billing Policy outlines our policies and procedures regarding billing and payments for products and services offered on the Website.

By placing an order on the Website, you agree to be bound by this Billing Policy. Please read it carefully. If you do not agree with any part of this policy, you should not proceed with your purchase.

1. Payment Methods

We accept the following payment methods:

Credit Cards (Visa, MasterCard, American Express)
Apple Pay
Google Pay

2. Payment Processing

All payments must be received in full prior to the shipment of any products.
Payments are processed through secure payment gateways to ensure the protection of your personal and financial information.

3. Pricing and Currency

All prices listed on the Website are in AUD, unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
The price charged for a product will be the price in effect at the time the order is placed, and will be set out in your order confirmation email.

4. Taxes

All applicable taxes will be calculated and added to your order total at checkout.
Customers are responsible for any additional taxes or duties imposed by their local government or customs office.

5. Order Confirmation

Upon placing an order, you will receive an order confirmation email summarizing your purchase.
Please review this email carefully and contact us immediately if there are any discrepancies.

6. Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made on the Website.
You agree to promptly update account and payment information, including email address, payment method, and billing information, so that we can complete your transactions and contact you as needed.

7. Payment Authorization

By submitting payment information, you authorize us to charge the designated payment method for the total amount of your order, including any applicable taxes and shipping fees.
If the payment method cannot be verified, is invalid, or is otherwise unacceptable, your order may be suspended or canceled.

8. Subscription Services

If you purchase any subscription services, your subscription will automatically renew at the end of each billing cycle unless you cancel it.
You authorize us to charge your payment method for the renewal term.

9. Billing Errors

If you believe there is an error in billing, you must contact us within 30 days of the billing date.
We will investigate the issue and, if an error is found, we will correct it promptly.

10. Refunds and Credits

Refunds and credits will be issued in accordance with our Return Policy.
Refunds will be processed to the original payment method used for the purchase.

11. Chargebacks

Any chargebacks initiated with your bank or credit card company for a valid purchase may result in the suspension or termination of your account and services.
If you believe a charge is incorrect, please contact us before initiating a chargeback so we can resolve the issue.