💳 Billing Policy
Last Updated: July 8, 2025
Welcome to MenElites.com. This Billing Policy outlines the terms and conditions related to payment, pricing, and billing procedures for all products and services offered through our website.
By placing an order on our site, you agree to the terms outlined below. Please read this policy carefully before completing your purchase.
1. 💰 Accepted Payment Methods
We accept all major credit and debit cards, as well as Shop Pay, Apple Pay, and Google Pay.
All transactions are processed in GBP (British Pounds)
All transactions are encrypted and processed through trusted, secure payment gateways.
2. 🔒 Payment Processing
Full payment must be received before any order is processed or shipped
All transactions are processed securely, protecting your financial data and personal information
3. 💱 Pricing & Currency
All prices on the website are listed in GBP unless otherwise stated
We reserve the right to change product pricing at any time without prior notice
The final price you are charged will be the one at the time of checkout, as stated in your order confirmation email
4. 🧾 Taxes
Applicable taxes will be automatically calculated at checkout
Customers are responsible for any local customs duties or additional taxes imposed by their regional authorities, where applicable
5. 📧 Order Confirmation
Once you place an order, you’ll receive a confirmation email summarizing your purchase details
Please review it carefully and contact us immediately if there are any issues or discrepancies
6. Accurate Billing Information
You agree to:
Provide complete, accurate, and current billing and contact details
Promptly update your account info (email, address, payment method) to avoid delays or failed transactions
7. ✅ Payment Authorization
By submitting your payment details, you:
Authorize us to charge your payment method for the full order amount (including taxes and shipping, if any)
Understand that if your payment cannot be verified or is declined, your order may be delayed or canceled
8. 🧮 Billing Errors
If you notice a billing error, please contact us within 30 days of the transaction date
We will investigate and correct any valid errors as quickly as possible
9. 💸 Refunds
Refunds are issued according to our Return Policy
Approved refunds will be sent back to the original payment method used at the time of purchase
10. ⚠️ Chargebacks
Initiating a chargeback for a valid purchase may result in suspension or termination of your account
If you believe a charge is incorrect, please contact us directly first — we’re happy to help resolve the issue
11. 📞 Contact Us
For any billing-related questions, feel free to reach out to our support team:
📧 Email: support@menelites.com
📍 Website: www.menelites.com
We aim to respond within 24 business hours, Monday to Friday.